Ground Maintenance Update
23rd September 2020
As you are all aware, due the recent lockdown, the ground maintenance programme was delayed in starting.
Idverde have recommenced the ground maintenance service although it is taking a bit longer than usual. The team are limited to how many workers they can have in their vans and on our estate given the social distancing measures required to safely carry out their duties.
They are due to carry out 16 cuts in the season, which is from March to start of November, and 3 hedge cuts. We are presently keeping a record of all cuts carried out. The Cernach maintenance team have regular meetings with Idverde to discuss the progress so far.
If any of our tenants and owners have any questions or would like to know more about our garden maintenance programme, please contact the office on 0141 944 3860.
Please do not approach or ask the garden maintenance team any questions as they continue to work in the area.
Update on Repairs and Maintenance
23rd September 2020
From Wednesday 23rd September the Scottish Government have implemented additional restrictions. Under these new restrictions it is safe for contractors to continue to attend and carry out repairs in our tenants’ homes. All contractors will be wearing PPE when attending any of our tenants’ properties. We ask for all our tenants to adhere to social distancing rules when a contractor is in your home. If you have a repair and do not feel comfortable allowing a contractor into your home at the moment, we understand as it is a difficult and uncertain time for everyone. Please continue to report repairs to us either by phone on 0141 944 3860 or email at firstname.lastname@example.org.
Office Closed for September Weekend
18th September 2020
The office will be closed on Friday 25th & Monday 28th September for the bank holiday weekend. We will reopen at 9am on Tuesday 29th September.
If you are a tenant and have an emergency repair during this time please call City Building on 0800 595 595.
If you are a tenant in our new build properties please contact the following emergency numbers instead of City Building. Electrics - 0780906921, Plumbing - 01294 468113 or Joiner - 07792 099717.
Please note these numbers are for emergencies only.
Road Surfacing work at New Build Properties
1st September 2020
Linkwood Site – Surfacing works will commence 14th September for Airgold Drive, Ardhu Place, Invercanny Drive and Linkwood Drive and will last 1 week to complete all surfacing to carriageways and footpaths. Prior to the 14th September work will commence raising ironworks and forming traffic islands as per drawings. A letter will be issued to all existing and new residents advising them of upcoming works.
Invercanny – Surfacing works to Airgold Drive will commence on 12th October and last 1 week. Road planning, raising ironworks, etc will be carried out during this week. A letter will be issued to all existing residents advising them of upcoming works.
TV License for over 75's
13th August 2020
Are you aged 75 or older and recently received a letter from the BBC asking you to pay for a TV license
If so you may still not have to pay if you receive Pension Credit but you must reply to the letter the BBC have sent you.
If you need help with replying to this letter or even not sure whether you could be eligible for Pension Credit then we can help.
Please call Andy at Cernach HA. He can advise whether you would qualify for Pension Credit and help with replying to the letter.
Enquiries from family members are also welcome
Contact details are 0141 944 3860 or Direct Line 07736892626
School Age & Early Learning Payment Information
5th August 2020
As we approach that time when the kids are going back to school we wanted to make sure you are aware of all the support you may be eligible for.
This can be an expensive time for parents but did you know about
- The School Age Payment – a one off payment of £250 if your child is around school starting age. It could help you pay for a new school bag, school trips or after school activities. family that you can get the payment for.
- The Early Learning Payment - a one off payment of £250 if you have a child aged between two and three and half.
There is no limit on the number of children in a family that you can get the payment for. To qualify You or your partner usually need to be getting one of the following benefits:
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Pension Credit
- Child Tax Credit
- Working Tax Credit
- Housing Benefit
- Universal Credit.
If you are aged 19 or under these conditions do not apply – please contact Andy on 07736892626/0141 944 3860 for further information
Also, you can receive this payment in addition to any clothing grant or free school meals award !!
You are able to apply online at https://www.mygov.scot/pregnancy-and-baby-payment by phone 0800 182 2222 or application form available at mygov.scot website
If you have difficulty applying or need any further information, please contact Andy on 07736892626/0141 944 3860 and he will apply on your behalf
Update on Office
23rd July 2020
We are aware lots of people have been asking when our office will reopen. Under the current Covid-19 restrictions, we are not able to re-open at the moment, however this is under review and you can rest assured that we will re-open when it is safe to do so. We are working hard to try to resume more of our services. We will update our website and social media pages as and when this is will happen. We would like to thank all our residents for their patience and understanding during the past couple of months, we know it has been hard on everyone. We look forward to welcoming you all into our newly refurbished office in the near future.
If you need to contact the office remember you can call us on 0141 944 3860, email us at email@example.com or message us through our social media pages.
Thriving Places - Supporting Communities Fund
10th July 2020
Thriving Places through Cernach Housing Association submitted a successful application to the Scottish Government Supporting Communities Fund in April 2020 for £40,000.This fund is to support people experiencing increased difficulty due to the covid19 lockdown. Our focus is on the self-employed, for example window cleaners, taxi drivers, hairdressers and those who have been furloughed, or any other families who have suffered a loss of earnings. We also focus on family members with additional needs, whether adults, young people or children. So far, we have allocated funds to 70 Drumchapel families totalling £22,600.
If you might benefit from this fund please contact your Housing Officer and he/she will refer you to Thriving Places to consider your application, or for any further information contact 07387100182.
Warm Welcome to Lizi O'Rouke
6th July 2020
We would like to welcome Lizi O’Rouke back to the Cernach staff team. Lizi will be with us until the end of March next year taking over for Ruth while she is off on maternity leave. Lizi worked for Cernach a few years ago and has a great knowledge not only of housing but Cernach and the Drumchapel area. We are all delighted to have Lizi back it’s almost like she has never been away.
Welfare Rights Update
3rd June 2020
Cernach Housing Association is aware of the significant difficulties our tenants are experiencing due to Coronavirus. Please remember, our Welfare Rights service continues to be provided to Cernach tenants even though our office premises are currently not accessible.
Did you know that you can apply for additional finance assistance through the Discretionary Housing Payment (DHP) scheme?
In response to the Covid 19 outbreak the Scottish Government has released additional funding through this scheme to support those people who do not qualify for full Housing Benefit or Housing costs in Universal Credit
The award is Discretionary and dependant on your circumstances however applicants must have some entitlement to either Housing Benefit or Housing Cost – Any amount to apply!
If you are unsure if you are eligible to apply or of what benefits/support you may be entitled to then we can help provide professional Welfare Rights advice.
You can contact this service through our office number 0141 944 3860 or call/text 07736892626 and ask to speak to our Welfare Rights Officer Andy.
The Service is available Mon – Thursday 9am – 5pm and Friday 9am – 4pm
If you call outwith these times or the line is busy you can leave a message or text and we will reply as soon as we can.
You can also speak to your housing officer who can help by calling the office 9am-5pm Monday to Thursday and 9am-3.30pm Friday.
COPE 'Whit's Happening' Issue No. 4
12th May 2020
Issue 4 of COPE's Whit's Happening booklet is now available! The Whit's Happening booklet is packed full of information and advice regarding Covid-19. It has lots of information on how to keep active, look after your health and well-being during this strange time. Thank you very much to the team at Cope for making this fantastic booklet. Please click here to access it.
Update on Scottish Government Restrctions
11th May 2020
It's looking like it going to be another lovely day out there.
We ask for everyone to please continue to follow the Scottish Government restrictions. Stay at home and only leave the house for essential shopping, to attend a medical appointment, pick up medication or to exercise (which has been increased to twice a day from Monday 7th May).
We appreciate this is a difficult time for everyone. We must all continue to stick together, do our bit and hopefully in the near future things will return to some form of normal.
7th May 2020
Cernach Housing Association is aware of the significant difficulties our tenants are experiencing due to Coronavirus. Please remember, our Welfare Rights service continues to be provided to Cernach tenants even though our office premises are currently not accessible. You can contact this service through our office number 0141 944 3860 and ask to speak to our Welfare Rights Officer Andy.
To further support our tenants, we have introduced a dedicated Welfare Rights telephone number. If you are unsure of what benefits/support you may be entitled to then we can help provide professional Welfare Rights advice.
Call or text – 07736892626 between the hours of 9:30am – 1pm, Monday –Thursday.
If you call outwith these times or the line is busy you can leave a message or text and we will reply as soon as we can.
Change to Office Opening Hours
1st May 2020
We will be closing at 3.30pm every Friday until further notice. We apologise for any inconvenience this may cause.
If you are a tenant and have an emergency repair when the office is closed please call City Building on 0800 595 595.
If you are a tenant in our new build properties please contact the following emergency numbers instead of City Building. Electrics - 0780906921, Plumbing - 01294 468113 or Joiner - 07792 099717
COPE 'Whit's Happening' Booklet
27th April 2020
COPE's new booklet is now available! The Whit's Happening booklet is packed full of information and advice on how to deal with the issues and concerns people are facing surrounding Covid-19. Thank you very much to the team at Cope for making this fantastic booklet. Please click here to access it.
Cernach Spring Newsletter
16th April 2020
Roll up roll up the latest edition of Cernach News is now available, due to the Covid-19 pandemic we can only release it as a digital edition at the moment. Read all about the goings on at thriving places, advice on how to understand the complex benefit system from our Welfare Rights Officer Andy, the progress of our office extension and of course a warm welcome to our new staff member Holly. Please note this newsletter was written and produced before the current government restrictions were put in place. All upcoming social events that have been included in this edition have been suspended until further notice, we hope to reschedule these at a later date.
FQA on Farmfoods Vouchers
6th April 2020
Please see a number of frequently asked questions regarding the farmfoods voucher scheme that is currently available.
Q - Why have I received this Voucher?
A - The council is committed to assist the most vulnerable children in the city to access food provisions during the current school closures
Q- How much is the award?
A - You will receive a card for each child in receipt of a footwear and clothing grant and/or a free school meal. The card will be preloaded with £20, equivalent to £2 per school day. It will be topped up on the dates specified on your letter.
Q- I haven’t received vouchers for all my children
A- Cards are being issued on a school by school basis, phased over the coming week.
Q- Can I only use it in Farmfoods?
Q - What happens If I don’t spend the whole amount?
A - It doesn’t need to be spent all at once. The credit will remain on the card for two years.
Q- Why have I not received a voucher?
A- Vouchers have been distributed to vulnerable families across Glasgow if in receipt of footwear and clothing grant and/or free school meals.
Q-How do I know if I am due a voucher?
A-Vouchers have been distributed to vulnerable families across Glasgow if in receipt of footwear and clothing grant and/or free school meals.
Q-I am due a voucher but I haven’t received it
A-Cards are being issued on a school by school basis, phased over the coming week. If you haven’t received a card by Monday 6 April call 0141 276 1177.
Q-What do I do if I have lost my vouchers or they have been damaged
A-Call 0141 276 1177
Information for Universal Credit Claimants
1st April 2020
As of today the new rent increase will come into place for all Cernach Housing Association tenants. This will require all Universal Credit claimants to submitted a change of circumstances form with the new rent amount to ensure all housing costs are covered. If anyone is unsure what their new rent amount is please contact the office on 0141 944 3860 0r by email at firstname.lastname@example.org