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Assistant Maintenance Officer
Drumchapel, Glasgow
Full-time, permanent
£34,745 - £37,984
(EVH Grade 6 – PA17 to PA20)
35 hours per week, flexible working hours, SHAPS defined contribution pension scheme, 25 days’ annual leave and 15 days’ public holiday per annum
About Us
Cernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, North west Glasgow since 1991. We own 877 homes, and we provide a management service to 16 sharing owners and 141 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.6million, a major part of which comes from rental income.
About the Role
We are looking to recruit a highly motivated and committed individual to join the Cernach team in the post of Assistant Maintenance Officer. The team delivers a first-class reactive repairs and maintenance service. We ensure a customer-focused service is provided to all residents and stakeholders. We work closely with our contractors, relet empty homes and achieve high standards of tenant safety. You will report to the Senior Maintenance Officer. You will have the support of an experienced team and the opportunity to learn a wide range of skills.
Whilst experience of working in the maintenance field would be advantageous, just as important are strong ICT and highly developed administrative skills. The ability to extract and interpret data would be helpful. This would be an excellent opportunity for someone who is willing to face new challenges and develop into the maintenance role.
You Should
You should be an effective team player and be able to demonstrate a commitment to excellent customer service. You should be able to communicate effectively with a range of different audiences.
You should be able to problem solve and work on your own initiative. You should have the ability to cope with changing circumstances. In this role it is imperative that you have strong administrative and ICT skills and can effectively use Microsoft Office. Finally, you should have the desire to make a difference at Cernach Housing Association.
Inclusive Employer
Disabled applicants who meet the essential criteria outlined in the person specification will be granted an interview if they opt to participate in the job interview guarantee scheme. The Association is an equal opportunity employer.
How to Apply
If you are interested in this exciting opportunity and feel you meet the requirements of the post, please complete the application and equality form by Thursday 28 August 2025 at 12 noon by email to recruitment@cernachha.co.uk. Please note that CVs will not be accepted.
Application Form - August 2025
We plan to hold interviews at our office on Monday 8 September 2025.
Please note that this post is subject to a Basic Disclosure.
Operations Manager
Drumchapel, Glasgow
Full-time, permanent
£55,235 to £58,236 per annum
(EVH Grade 9 – SM2 to SM4)
35 hours per week, flexible working hours, SHAPS defined contribution pension scheme, 25 days’ annual leave and 15 days’ public holiday per annum
About the Role
We are looking to recruit a highly motivated, committed and experienced individual to join our staff team as our Operations Manager (OM).
You will be an effective communicator and a visible ambassador for Cernach, who can lead teams with confidence and deliver results in line with our ambitious strategic goals.
You will report to the Director and be part of Cernach’s senior management team. The OM will lead the Senior Maintenance Officer and Senior Housing Officer who have day-to-day responsibility for our highly successful Maintenance and Housing Management teams. The role requires strong interpersonal, ICT, project management and performance management skills.
The successful candidate will have:
• a working knowledge of the key operational functions within the housing sector, including resident safety, compliance, welfare reform and asset management.
• excellent leadership skills, with the ability to use a risk-based approach to prioritise workloads of busy teams
• the ability to problem-solve and ability to communicate effectively with a range of audiences, including public speaking skills
• a detailed knowledge of the legal, regulatory and best practice requirements of the sector
Applicants should note that, due to the nature of this post, some evening Committee meetings and occasional weekend work will be required.
About Us
Cernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, northwest Glasgow since 1991. We own 877 homes and provide a management service to 16 sharing owners and 141 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.6 million, a major part of which comes from rental income. We are passionate about our role as a community-based organisation and have a strong and committed voluntary Management Committee who lead that passion.
Inclusive employer
Disabled applicants who meet the essential criteria outlined in the person specification will be invited to interview if they opt to participate in the job interview guarantee scheme.
The Association is an equal opportunity employer.
How to apply
If you feel you meet the requirements of the post, please apply using the form below. Please note that CVs will not be accepted.
Application Form - Operations Manager - August 2025
Equality Form - Operations Manager - August 2025
Job Description - Operations Manager - August 2025
Person Specification - Operations Manager - August 2025
Cernach Housing Association - Staff Structure - August 2025
Completed application forms must be returned by Thursday 11 September 2025 at 12 noon by email to recruitment @cernachha.co.uk
We plan to hold interviews at our office on Tuesday 23 September 2025
Please note that this post is subject to a Basic Disclosure.
