FAQs

This page provides answers to some of the most frequently asked questions about rehousing and housing applications. We hope you find the information helpful. However, if you have any questions or would like to discuss your circumstances further, please contact us on 0141 944 3860.

How long will I have to wait for an offer?

This is a really difficult question for us. It depends on the size of property that you need as well as the type of property that you are willing to accept. In general, we have more vacancies in smaller properties such as flats and four in a blocks, houses become vacant much less frequently. Therefore, in order to maximise your chances of an offer the less you restrict property types and street choices the better. If you only want a house and you need 3 or more bedrooms these come up very infrequently and demand for them is high. Therefore, we are not able to say how long you may have to wait.

I would like to have an extra bedroom (for grandchildren/relatives etc. to visit)

Because of the huge demand for our housing, we will only consider the size of property that you need for permanent members of your household.  If evidence is provided of a medical need for extra bedrooms, this will be considered. Our Allocation Policy explains in detail how we allocate property sizes.

Why have I not been awarded any medical points?

Medical points are only awarded where the medical condition or health or mobility problem can be directly improved by alternative housing.